Return policy

We're desolate if you're not 100% satisfied with your purchase; however, we only grant returns & or refunds if the following conditions apply.

At paradiseclothingskn.myshopify.com, our main concern is to satisfy our customers with their order; our staff will do whatever we can do to make it better!

• One or more of your items sold out since your order was processed and you don't wish to choose another design.
• Items must be unworn, unwashed, undamaged with tags attached in their original packaging.
• Use protective box or wrap with thick paper. Item(s) received unwrapped or without the original packaging will be subject to a 15% restocking fee.
• The returning merchandise should be received within 5days from the time the Return confirmation is issued. If merchandise is received after the 5 days customer is responsible for the return shipping cost. 
• Return shipping will not be refunded.
• Customer is responsible for covering shipping charge if product is being exchanged.
• Returns are processed within 5-7 business days of package invoice.
• Paradise Clothing reserves the right to limit the number of returns.
• All purchases made with partial or full gift certificates are final sale.
• Exchanges are only acceptable if there is a pending order for the same design, color & size.
• Items must be free of stains, makeup, deodorant etc.
• Damaged, defective or incorrect items must be reported within 2 business days of receipt.

• Non-Returnable Items (Final Sale items)

 The following items are non-returnable.  Credit will not be issued for the following:

• All items purchased on sale
• Accessories
• Bodysuits
• Dress
• Undergarments

Paradise Clothing reserves the right to offer Store Credit instead of a return of funds via the payment option.
paradiseclothingskn.myshopify.com recommends that you send back your return in accordance to the above-mentioned factors.

No promotional discounts and Coupon Code may be applied to All Final Sales.

Paradise Clothing reserves the right to have proof in the event that the refund is being requested listed above. If a refund will be granted it will take 1-3 business days to process your refund. Depending on your financial institution, the refund amount may take up to 5 business days to post to your account. The total amount for the refund will be the amount that was paid whether or not a discount code was used during purchasing.

Privacy Policy

This Privacy Policy explains the operation of Paradise Clothing and its right to   collect, use, share and process your information as well as the rights and choices you have associated with that information. This Privacy Policy applies to all personal information collected during any written, electronic, and oral communications or collected online or offline, which include: our online storefront paradiseclothingskn.myshopify.com (“the Site”) throughout social media sites such as Facebook & Instagram on (“the Apps”) as well as any other written, electronic, and oral communications with Paradise Clothing and its representative parties.

Please note that all payments on the paradiseclothingskn.myshopify.com website are processed by Paypal.com.

Please read our Terms of Service and this Policy before accessing or using our Services. If you cannot agree with this Policy or the Terms and Conditions, please do not access or use our Services. 

PERSONAL INFORMATION WE COLLECT

Personal information you provide to us. Personal information you may provide to us through the Service or otherwise includes:

• Contact data, personal or business contact information such as your first and last name, email and mailing addresses, phone number, professional title and company name.
• Registration data, such as information that you provide to register for an account or sign up for an event, including the day and month of your birth and the event you registered for.
• Data about others for whom you purchase an item or gift, such as name, delivery address and phone number. Please do not purchase a gift for someone or share their contact information with us unless you have their permission to do so.
• Profile data, such as your username and password that you may set to establish an online account with us and your interests and preferences.
• Communications, such as information you provide when you contact us with questions, feedback, survey responses, or otherwise correspond with us,
• Marketing data, such as the email address or contact details that we use to send marketing communications and your preferences for receiving communications about our activities, events, sweepstakes and contests.
• Purchase data, including your order history and information needed to process and fulfill your order, including order details, billing address, and delivery address.
• Other information that we may collect which is not specifically listed here, but which we will use in accordance with this Privacy Policy or as otherwise disclosed at the time of collection.

Personal Information We Collect

We collect personal information when you use our Services, create an account with us or submit personal information when requested with the Site. Personal information generally is any information that relates to you, identifies you personally or could be used to identify you, such as your name, email address, phone number, address and payment account number. The definition of personal information varies by jurisdiction. Only the definition that applies to you based on your location applies to you under this Privacy Policy. Personal information does not include data that has been irreversibly anonymized or aggregated so that it can no longer enable us, whether in combination with other information or otherwise, to identify you.

The types of personal information that we may collect about you include:

Information You Directly and Voluntarily Provide to Us to execute the purchase or services contract. We collect your personal information you give us when you use our Services. For example, if you visit our Site and place an order, we collect information that you provide to us during the ordering process. This information will include your first and last name, mailing address, email address, phone number, payment account or credit card information. We may also collect personal information when you communicate with any of our departments such as customer service, or when you complete online forms or surveys provided on the Site. You may also choose to provide your email address to us if you would like to receive information about the products and services that the Paradise clothing offers, such as new stock alert or Clearance Sale alerts.

Information You Provide to us to improve our products and services. You may voluntarily provide us with your height, age, and weight and measurements and your preference. This information is used by us to recommend clothing sizes, and to provide fit prediction services for you.

Information You Post on the Site. If you post information on public areas of the Site, for example a customer review, that information may be collected and used by Paradise clothing, users of the Site, and the public generally.

Information You Provide through our Live Chat on the Site. We will also store your voice information when you communicate with customer service via voice for related issues, and we will keep your voice information secure. You may provide personal information through our Live Chat which is available on the Site 24 hours a day. We strongly recommend that you do not post any information through the Live Chat that you are not comfortable sharing with a chat employee.

Information we collect in connection with a Promotion will be used to administer the Promotion, such as by notifying winners and distributing prizes. As permitted by applicable law, your information may also be used by Paradise clothing or the Promotion sponsor for marketing purposes. Your entry into the Promotion may result in the addition of your information to our mailing list as well as to the mailing list of our promotional partners. Acceptance of a prize may require you (unless prohibited by law) to allow us to post publicly some of your information via the Site, such as on a winner's post.

Information Automatically Collected Through the Site. We may automatically collect personal information about you when you use the Site. For example, if you access the Site through a computer, we will automatically collect information such as your browser type and version, computer and connection information, Internet Protocol (“IP”) address and standard web log information.

Combination and automated information. We may also combine the information we collect among our services and across your devices and use different technologies to process your information for the purposes described above. For example, we use automated systems that analyze your account status and payment information to detect the unsafe and unsecured payment. We also use automated systems to assess security of your account and provide you suggestions to improve the security of your account.

Cookies and Other Tracking Technologies

We may use cookies, tags, and similar technologies to automatically collect information on our Services. These tracking technologies allow our technology partners to collect information including your computer’s IP address, your mobile device identifier, the type of internet browser you are using, operating system, referral URLs, date/time stamps, pages viewed, and simple keyword tags. Cookies or tags are bits of code that allow our technology partners to collect information including your computer’s IP address, your mobile device identifier, the type of internet browser you are using, operating system, referral URLs, date/time stamps, pages viewed, and simple keyword tags. We also use web pixels to analyze usage patterns on our Site.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. In addition, most web browsers provide help pages relating to setting cookie preferences. More information may be found for the following browsers here:

Google Chrome          Opera                          Google Canary           Internet Explorer

Mozilla Firefox                                    Safari                          Android Launcher                   

• Pages of our Site and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
• Pages of our Site may also use Java scripts, which are code snippets embedded in various parts of websites and applications that facilitate a variety of operations including accelerating the refresh speed of certain functionality or monitoring usage of various online components; entity tags, which are HTTP code mechanisms that allow portions of websites to be stored or “cached” within your browser to accelerate website performance; and HTML5 local storage, which allows data from websites to be stored or “cached” within your browser to store and retrieve data in HTML5 pages when the website is revisited.

How We Use Your Personal Information

We will only use your personal information as described in this Privacy Policy or as disclosed to you prior to such processing taking place.

To Provide You, Our Services. We will use your personal information to provide information or perform Services that you request, including managing your request as a registered user of our Site. If the applicable information is to be provided or Service is to be performed by a third party, then we will disclose the applicable information to the third party providing the information or performing applicable Services. All third parties that we work with are contractually obligated to protect your information as disclosed in this Privacy Policy.

For Internal Use. We use your personal information for the purposes of furthering our business, including improving our Site's content and functionality by analyzing where, on which types of devices and how our Site is used, how many visitors we receive, and where they click through to the Site from. We also use it to remember you in case you re-visit our Site, so we will know if you have already been served with surveys, or (where Site content is undergoing testing) which version of the content you were served.

To Provide You with Service-Related Communications. We will send you administrative or account-related information to keep you updated about your account and the Services. Such communications may include information about Privacy Policy updates, confirmations of your account actions or transactions, security updates or tips or other relevant transaction-related information. We process your contact information to send you such communications. Service-related communications are not promotional in nature. You are not able to unsubscribe from such communications, otherwise you may miss important developments relating to your account or the Services.

Third Parties. We may share your personal information with third-party service providers acting on our behalf to help us operate our Services. Service providers and vendors provide us with support services such as credit card processing, website hosting, email and postal delivery, analytics services, conducting surveys and research, and performing network maintenance. These third parties can only use your data in accordance with our written instructions and must comply with the information security protections we have put in place.

Consent. We may disclose your personal information for any purpose with your consent.

Third-Party Websites

Our Site may contain links to third-party sites. This Privacy Policy does not apply to those third-party sites. We recommend that you read the privacy statements of any other sites that you visit as we are not responsible for the privacy practices of those sites.

Agreement between user and Paradise Clothing 869

Welcome to Paradise Clothing. The paradiseclothingskn.myshopify.com website (the “Site”) is comprised of various web pages operated by Paradise Clothing and is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of paradiseclothingskn.myshopify.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.

Sales & Promotions

Sales/Promotions are active only on days of the promotion. Any orders placed before or after a sale has ended will not be honoured. 

Offers from Customer Service

Customer service offers are valid only within 6 months of receiving. Offers are subject to review and are at the discretion of Paradise Clothing.

Chargebacks

Chargebacks on any order will result in suspension of the account and any/all store credit, promotions, gift certificates will result in forfeiture. 

Privacy

Your use of paradiseclothingskn.myshopify.com is subject to Paradise Clothing’s Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

Electronic Communications

Visiting paradiseclothingskn.myshopify.com or sending emails to Paradise Clothing constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via emails and on the Site, satisfy any legal requirement that such communications be in writing.

Shipping Policy

All orders take 1 to 3 business days to process before being shipped out.

We can not accommodate customers who want to use their own shipping companies/terms due to fraudulent shipping methods and contracts.

Overnight Shipping

We are not responsible for and are excused from performing due to events outside of our control, including but not limited to acts of God, weather-related delays & last-minute orders.

Shipping Address

We will not send orders place with either a p.o. box billing address nor shipping address. Both addresses must be a complete address.

Billing address MUST be the same for the card being used. If shipping address is an alternative address, customers will be contacted to confirm shipping address. If phone number provided is invalid your order will be cancelled! We must get in contact with whom is making the purchase. 

Store Credit

Any partial/full store credit used on an order makes the order final sale. All credit issued from Paradise Clothing is valid only on paradiseclothingskn.myshopify.com. Store credit can not be used on any other website. 

Your Account

If you use this site, you are responsible for maintaining the confidentially of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Paradise Clothing is not responsible for third party access to your account that results from theft or misappropriation of your account. Paradise Clothing and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.

Paradise Clothing does not collect personally identifiable information from children under the age of eightteen.

Use of communication services

The Site may contain bulletin board services, chat areas, new groups, forums, communities, personal web pages, calendars, and/or other messages or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, “Communication Services”), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service.

By way of example, and not as a limitation< you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information.

International Users

The Service is controlled, operated and administered by Paradise Clothing from our offices within the Federation of St. Kitts & Nevis.  At this time, we are unable to accept & process orders outside of St. Kitts & Nevis due circumstances beyond our control.

Indemnification

You agree to indemnify, defend and hold harmless Paradise Clothing, its offers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any applicable laws, rules or regulations. Paradise Clothing reserves the right, at its own cost, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Paradise Clothing in asserting any available defences.

Termination

Paradise Clothing reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the Federation of St. Kitts & Nevis and you hereby consent to the exclusive jurisdiction and venue of courts in St. Kitts & Nevis in all disputes arising out of or relating to the use of this Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.

You agree that no joint venture, partnership, employment, or agency relationship exist between you and Paradise Clothing as a result of this agreement or use of the Site. Paradise Clothing performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Paradise Clothing right to comply with governmental, court and law enforcement request or requirements relating to your use of the Site or information provided to or gathered by Paradise Clothing with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Return Policy

Online Return Policy

If you’re not happy, we’re not happy! At paradiseclothingskn.myshopify.com, our main concern is to satisfy our customers with their order; our staff will do whatever we can do to make it better!

• Return packages must be received within 5 business days of the date your order shipped from us.
• Items must be unworn, unwashed, undamaged with tags attached.
• Use protective box or wrap with thick paper. Item(s) received unwrapped or without the original packaging will be subject to a 15% restocking fee.
• Sign onto your account and fill out the Return section to obtain a Return Confirmation Number.
• The returning merchandise should be received within 5days from the time the Return confirmation is issued. If merchandise is received after the 5 days customer is responsible for the return shipping cost. 
• Return shipping will not be refunded.
• Customer is responsible for covering shipping charge if product is being exchanged.
• Returns are processed within 5-7 business days of package invoice.
• Paradise Clothing reserves the right to limit the number of returns.
• All purchases made with partial or full gift certificates are final sale.
• Any missing packages or damage items must be claim within 2 business days.

• Restocking Fee 

•  Use protective box or wrap with thick paper. Item(s) received unwrapped or without the original box will be subject to a 15% restocking fee.
• Non-Returnable Items (Final Sale items)

The following items are non-returnable.  Credit will not be issued for the following:

• All items purchased on sale
• Accessories
• Bodysuits
• Dress

Paradise Clothing reserves the right to offer Store Credit instead of a return of funds via the payment option.
paradiseclothingskn.myshopify.com recommends that you send back your return in accordance to the above-mentioned factors.

No promotional discounts and Coupon Code may be applied to All Final Sales.

Shipping Policy

All orders take 1-3 business days to process before being shipped out. (During the holiday season it may be extended) 

We are not responsible for and are excused from performing due to events outside of our control, including but not limited to acts of God, weather-related delays.

Orders placed After 10 PM will begin its processing phase the following business day.

Domestic shipping $5

Expedited Shipping

Orders take 1-2 business days to process before shipment. Expedited shipping is available for domestic orders and prices vary by quantity of items in the cart. Expedited orders take 1-2 business days to deliver once shipped. 

Rush Delivery 

Orders take 1-2 business days to process before shipment. Rush delivery is available for domestic orders and prices vary by quantity of items in the cart. Rush orders take 1-2 business days to deliver once shipped. Anything outside of the

Rush Packages

Orders placed on Friday for Rush Shipping are not guaranteed for Saturday Delivery. Rush orders placed on Saturday will be shipped out the following business day. It is the customers responsibility to be available to receive the package.